Commercial · Richmond Hill
Commercial Rekeying
Two people left over the summer and the keys they handed back came up one short.
In plain words
For most business doors, rekeying is the sensible middle path between doing nothing and buying new hardware. Commercial cylinders are built to be repinned many times, and a lever set, mortise lock or storefront cylinder in decent condition has years left in it. Rekeying keeps the finish, the door preparation and the handles you already have and changes only the small brass pins inside. Where a cylinder is worn, corroded by winter salt or too light for the room behind it, the locksmith says so and offers a replacement for that door alone; the rest are rekeyed to the new plan.
How the visit goesThe office has been reshuffled twice since the locks were last touched. Reception can open the server room, the warehouse crew has a key to accounting, and the chart that once explained who could open what has not been seen since the move.
Commercial Rekeying
How the visit goes
Choosing the window and the order of doors
The last part of the assessment is practical: when can the work happen, and in what order. A retail shop may prefer the hour after closing; a restaurant, the mid-morning lull; a warehouse, the gap between the last outbound truck and the night shift. The locksmith also asks about deliveries, the cleaning crew, the alarm monitoring company and anyone else who holds a key and needs a new one before their next visit. From this comes a sequence, typically the doors staff use least first and the main entrance last, so there is always a working, lockable way in and out while the cylinders are being changed.
Retiring the old keys
The job is finished when the old keys are proven dead, not when the new ones work. At every rekeyed opening the locksmith tries a sample of the old keys, including the master if one existed, and confirms that each one enters the keyway and turns nothing. The collected old keys are then cut through with snips in front of the manager and can be handed back as scrap or taken away. Any door deliberately left on its original key is written on the chart in plain words so nobody assumes it changed. That last check is what turns a day of brass work into a genuine reset of who can open the business.
How copies get made from now on
If the business moved to a restricted keyway, the way keys are copied has changed for good. Hardware stores and kiosks do not stock the blanks, which makes running off a spare on a lunch break far harder to arrange. New keys are ordered from the locksmith by one of the people named on the authorization letter, who signs for them, and the register grows by exactly that many. On a standard keyway, the same discipline is kept by habit: the manager orders keys, the register records them and a key that turns up unlisted prompts a question. Either way the count on paper and the count in the world stay the same, which is what key control means.
Commercial Rekeying
In the van
Cylinder removal and spanner tools
Mortise cylinder set screws and cams
Dry graphite or PTFE lubricant
Rekeyable padlocks
Key stamp set and tags
Commercial Rekeying
What affects the quote
After-hours or split visits
Work done after closing, before opening or split across two visits to suit trading hours costs the same amount as a single daytime block. The exact figure is confirmed on site once the number of cylinders and the keying plan are known.
No existing chart or keys
When nobody knows what the current keys open, the locksmith reads and records each cylinder before planning the new keying, and that reconstruction is time in the quote.
Several locations
Rekeying two or three sites onto one keying plan means travel between them and a chart that spans buildings, quoted per site plus the shared design work.
What to have ready
- When is the premises quiet or empty enough for the work?
- How many keys do you need cut, and for whom?
- Do you have a current list of who holds keys?
Commercial Rekeying: questions
QuestionsDoes stamping keys 'do not duplicate' stop people copying them?
Not reliably. The stamp is a request, and any key on a standard blank can be copied by anyone with the blank and a machine. What does work is controlling the blank itself through a restricted keyway, or controlling access to the lock through interchangeable cores and a tight register. Stamping still has a place: a serial code on each key, instead of the business name, lets you track it without telling a finder where it fits.
Will rekeying affect our alarm system or card readers?
Mechanical rekeying leaves electronics alone: alarm panels, card readers and keypads keep their codes and credentials. What changes is the list of people holding keys, and it is worth updating the alarm company's keyholder list and retiring the codes of anyone who has left at the same time, since keys and codes usually walk out together. Where a door has both a card reader and a keyed override, the override cylinder is rekeyed with the rest.
How many keys should we have cut?
Count the people who need each group, add one spare per group for the safe, and stop there. Extra keys cut 'just in case' are the ones that end up unaccounted for. Because the keys are cut to code from the pinning records, more can be produced later to the same standard, so there is no need to stockpile on the day. Restricted keys are ordered by the named signatories when needed.
Related services
- Access Control InstallationDeliveries arrive before anyone is scheduled to be there, which right now means either propping the loading dock open at dawn or handing a key to a driver you have never met.
- Panic & Exit HardwareSomeone at the front counter always has to unlock the side door by hand before the lunch rush, because the round doorknob out there was never meant to be an exit for a room this size.
- Commercial-Grade Lock ReplacementThe kitchen delivery door gets shouldered open more than a hundred times a shift, and lately the latch slips past the strike plate instead of catching it on the first push.