

Commercial · Richmond Hill
Commercial Rekeying in Richmond Hill
Two people left over the summer and the keys they handed back came up one short.
In plain words
A business hands out keys as people join and rarely gets every one back as people leave. Rekeying resets that count. Instead of guessing how many copies of the front-door key exist, the cylinders are repinned so only the newly cut set works, and those keys are numbered and signed for. Where turnover is steady, the locksmith can fit interchangeable cores, which let a manager swap a core with a control key in a couple of minutes when someone departs, so the reset becomes routine rather than an event. Either way you end up with a premises where the keyholder list matches the staff list.
How the visit goesA key turned up in the parking lot with the shop's name on its fob. It came back to you, which is lucky, but it means keys are leaving the building on rings you have never seen, and the shop's locks have not changed since opening day.
Commercial Rekeying
How the visit goes


Who is entitled to order the change
Every commercial rekey starts by confirming that the person asking for it has the standing to do so. For a small business that is usually the owner or a director; for a larger one, a facilities manager or property manager acting under written authority. The lease matters here too, because it decides which doors are the tenant's to alter and which remain the landlord's, and many leases ask that the landlord be given a key or told when locks change. Getting this straight before any cylinder comes out protects the business, its neighbours in the building and the locksmith, and it means the finished keying chart lands in the right hands.
Padlocks, cabinets and the mailbox
A business is more than its doors, and the same visit brings the smaller locks into the plan. Rekeyable padlocks on the compound gate, the propane cage or the roll shutter can be pinned to the same key as the back door, so the opening crew carries one key instead of four. Filing cabinets, the till drawer, a medicine or chemical cupboard and the display cases can be keyed alike for the staff who use them or kept separate for the manager. The lobby mailbox, which often still answers to a key from two tenants ago, gets a fresh cylinder or is repinned where its design allows. Each small lock is added to the chart alongside the doors.
How copies get made from now on
If the business moved to a restricted keyway, the way keys are copied has changed for good. Hardware stores and kiosks do not stock the blanks, which makes running off a spare on a lunch break far harder to arrange. New keys are ordered from the locksmith by one of the people named on the authorization letter, who signs for them, and the register grows by exactly that many. On a standard keyway, the same discipline is kept by habit: the manager orders keys, the register records them and a key that turns up unlisted prompts a question. Either way the count on paper and the count in the world stay the same, which is what key control means.
Commercial Rekeying
In the van
Cylinder removal and spanner tools
Mortise cylinder set screws and cams
Dry graphite or PTFE lubricant
Rekeyable padlocks
Key stamp set and tags

Commercial Rekeying
What affects the quote
After-hours or split visits
Work done after closing, before opening or split across two visits to suit trading hours costs the same amount as a single daytime block. The exact figure is confirmed on site once the number of cylinders and the keying plan are known.
Mix of lock types
A key-in-lever cylinder, a storefront mortise cylinder, a back-door rim cylinder and a padlock take different handling, though several full-size formats can share one pin kit for the same key system; a premises with a wide mix of cylinder types and brands still takes longer than one with one.
Documentation and register
A keying chart, a key register and stamped codes on every key are part of a proper commercial rekey, and the quote names the paperwork so it is never skipped.
What to have ready
- Do you want one key for everything, or separate groups with a master?
- Are any cylinders stiff, loose or hard to turn at the moment?
- How many doors, padlocks and cabinets do you want included, and where are they?
Commercial Rekeying: questions
QuestionsDoes stamping keys 'do not duplicate' stop people copying them?
Not reliably. The stamp is a request, and any key on a standard blank can be copied by anyone with the blank and a machine. What does work is controlling the blank itself through a restricted keyway, or controlling access to the lock through interchangeable cores and a tight register. Stamping still has a place: a serial code on each key, instead of the business name, lets you track it without telling a finder where it fits.
Will rekeying affect our alarm system or card readers?
Mechanical rekeying leaves electronics alone: alarm panels, card readers and keypads keep their codes and credentials. What changes is the list of people holding keys, and it is worth updating the alarm company's keyholder list and retiring the codes of anyone who has left at the same time, since keys and codes usually walk out together. Where a door has both a card reader and a keyed override, the override cylinder is rekeyed with the rest.
How many keys should we have cut?
Count the people who need each group, add one spare per group for the safe, and stop there. Extra keys cut 'just in case' are the ones that end up unaccounted for. Because the keys are cut to code from the pinning records, more can be produced later to the same standard, so there is no need to stockpile on the day. Restricted keys are ordered by the named signatories when needed.
Related services

- Access Control InstallationDeliveries arrive before anyone is scheduled to be there, which right now means either propping the loading dock open at dawn or handing a key to a driver you have never met.
- Panic & Exit HardwareSomeone at the front counter always has to unlock the side door by hand before the lunch rush, because the round doorknob out there was never meant to be an exit for a room this size.
- Commercial-Grade Lock ReplacementThe kitchen delivery door gets shouldered open more than a hundred times a shift, and lately the latch slips past the strike plate instead of catching it on the first push.